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Privacy Policy

This privacy policy refers to the FacePlus mobile software application and all its included applications (each, an “App”). This privacy policy document contains types of information that is collected and recorded by FacePlus and how we intend to use it.

This Privacy Policy applies to our online activities and application and is valid for visitors to our application with regard to the information that they shared and/or collect in FacePlus. This policy is not applicable to any information collected offline or via channels other than this website or application.

Data Collection

aemos GmbH collects the following data:

  • Personal Identification information (Name, email address, phone number, company name) will be collected when you register through our application or voluntarily complete a customer survey or provide feedback on any of our message boards or vie email.
  • Website usage information will be collected when you use or view our website via your browser’s cookies.
  • App usage information (user ID, device ID, coarse location, usage information, product interaction) when using the FacePlus Application.
  • aemos does not collect any of the images uploaded to the application. Additionally aemos does not collect any Face Data used within the processes of the application

Data Usage

aemos GmbH collects your data for the following use:

  • Managing your account, which includes supporting functions, and processing your subscription.
  • Provide, operate, and maintain our application as well as understand and analyze how you use our application.
  • Email you regarding new product features or special offers on other products or services.

We do not sell your personal information, as set forth in the California Consumer Privacy Act (CCPA).

If you agree, aemos GmbH will share your data with our partner companies so that we can further use their platforms to provide our services to you.

  • Alphabet, Inc. – only for website usage information.
  • Meta Platforms, Inc.

aemos confirms, that any third party with whom the app shares user data will provide the same or equal protection of user data stated as stated in this privacy policy and required by the App Store guidelines.

When aemos GmbH processes your order, it may send your data to and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Data Storage

aemos GmbH makes sure your data is secured by industry standard measures.

Our company will keep your personal identification information beyond the duration of your subscription for the required statutory period. Once this period has expired, we will delete your data by removing it from our servers.

aemos does not store or receive any images, or face data uploaded or given access to from your local device.


aemos GmbH would like to send you information about products or services of ours that we think you might like. If you have agreed to receiving marketing, you may always opt out later. You have the right at any time to stop aemos GmbH from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us at [email protected] .


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technologies. For further information please visit

aemos GmbH uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.

There are several different types of cookies our website uses:

  • Functionality – Our company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company shares some limited aspects of this data with third parties for our own advertising purposes.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

GDPR Data Protection Rights

aemos GmbH would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

CCPA Privacy Rights

Under the Californian Consumer Privacy Act, among other rights, Californian consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Privacy policies of other websites

The aemos GmbH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

aemos GmbH keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 November 2021.

How to contact us

If you have any questions about aemos GmbH’s privacy policy, the data we hold on you, or you would like to exercise one your data protection rights, please do not hesitate to contact us. Email us at [email protected]. aemos has an appointed data protection officer, for monitoring of aemos ongoing privacy compliance and serving as a point of contact on privacy matters for data subjects and supervisory authorities. If you have any questions regarding this Privacy Policy, if you have any concerns regarding your privacy, or if you wish to make a complaint about how your personal data is being processed by aemos, you can contact our DPO at [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that aemos GmbH has not addressed your concern in a satisfactory manner, you may contact the competent local Data Protection Authority, in any case the Austrian Data Protection Authority (Österreichische Datenschutzbehörde) under +43153115202525 or [email protected]

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